Payment Policy

Effective Date: January 17, 2025

At Trend XS Mist, we are committed to providing a secure and convenient shopping experience. This Payment Policy outlines the accepted methods of payment, payment processing, and related terms for making purchases on our website trendxsmist.com. By placing an order, you agree to the terms of this policy.

Please read the following information carefully to understand how your payments are processed.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

      • Credit/Debit Cards:
        • Visa
        • MasterCard
        • American Express
        • Discover
      • PayPal: Securely pay via your PayPal account.
      • Other Methods: We may also accept other payment methods that will be listed at checkout, such as Apple Pay, Google Pay, or other third-party payment processors.

Note: All payments must be made in U.S. dollars (USD), and customers shopping outside the U.S. may be subject to currency conversion fees depending on their bank or payment provider.

2. Payment Authorization

When you place an order on Trend XS Mist, your payment method will be pre-authorized for the total order amount, including shipping fees and applicable taxes. This ensures that the funds are available for the transaction. However, the actual charge will not be made until the order is processed and shipped.

If your payment method is declined or there are any issues with the transaction, we will notify you and request that you resolve the issue. We may cancel the order if payment cannot be processed within a reasonable time frame.

3. Payment Security

We take the security of your personal and financial information seriously. All payments on our website are processed securely through encrypted connections. Trend XS Mist does not store your credit card information. We use trusted third-party payment processors like PayPal and major credit card networks to handle all payment transactions.

If you have any concerns about payment security, please feel free to contact us at info@trendxsmist.com.

4. Sales Tax

Sales tax will be applied to your order based on the shipping address you provide at checkout. The applicable sales tax rate will be calculated and added to your order total during the checkout process.

For international orders, customs duties, taxes, and any other fees imposed by the destination country are the responsibility of the customer and are not included in the total at checkout.

5. Billing Information

When placing an order, you must provide accurate and complete billing information, including your full name, billing address, and payment details. If the billing information provided does not match the records on file with your credit card provider, the transaction may be declined.

If you encounter any issues with your billing information, please verify it and try again. If you continue to experience problems, please contact us at info@trendxsmist.com.

6. Promotional Codes and Discounts

If you have a valid promotional code or discount:

      • You can enter the code at checkout to receive the discount.
      • Please note that some promotions may only be valid for a limited time, have specific terms and conditions, or apply only to certain products or categories.
      • Promotions cannot be combined with other offers unless explicitly stated.

If a promotional code is applied incorrectly or not working, please check the terms of the promotion or contact our customer service team at info@trendxsmist.com for assistance.

7. Currency and Conversion Fees

If you are purchasing from outside the United States, please note that transactions are processed in U.S. dollars (USD). Your bank or payment provider may apply currency conversion fees, and exchange rates may vary. These fees are determined by your bank and are outside our control.

8. Payment Declines and Order Cancellations

If your payment is declined for any reason, we will notify you by email and request that you provide updated payment information. We may attempt to process the payment again or cancel your order if the payment issue is not resolved in a timely manner.

Orders may also be canceled by Trend XS Mist if there are discrepancies in pricing, inventory, or fraud detection issues related to your payment. In such cases, we will notify you promptly and issue a full refund if payment was already processed.

9. Refunds and Payment Adjustments

Refunds for returned items will be processed to the original payment method used at the time of purchase, typically within 5–7 business days after the return is processed and approved.

      • Shipping fees are non-refundable, except in cases where we made an error with your order.
      • If the payment for your order was not processed or was declined, we will not charge your account or will issue a refund if already charged.

Please see our Refund and Returns Policy for more details on how refunds are handled.

10. Fraud Prevention and Security

We take fraud prevention seriously. Trend XS Mist reserves the right to cancel or suspend any order that we suspect to be fraudulent or in violation of our policies. If we suspect any unauthorized or fraudulent activity related to your payment method, we may contact you for further verification or may block the order entirely.

We also work with reputable payment processors to ensure that every transaction is secure and legitimate.

11. Contact Information

If you have any questions or concerns about our payment policy or experience issues while processing your payment, please contact us:

Thank you for shopping with Trend XS Mist. We appreciate your business and are committed to providing a smooth, secure, and enjoyable shopping experience!